Frequently Asked Questions
Everything you need to know about your NØLSON experience.
What is the delivery time for my order?
Orders placed before 10:00 PM are shipped the same day. Delivery typically takes 1-2 business days within the Netherlands and 3-5 business days for international shipping.
Which payment methods do you accept?
We accept a wide range of secure payment options including iDEAL, PayPal, Klarna (Pay Later), and all major credit cards such as Visa, Mastercard, and American Express.
How do I determine the right size for my shirt?
To find your perfect fit, please refer to our detailed Size Guide located on every product page. We provide measurements for both Slim Fit and Regular Fit to ensure maximum comfort.
What is your return policy?
You can return your items within 30 days of receipt. Products must be in their original condition, unworn, and with all tags attached. Returns can be initiated through our online portal.
Do you offer international shipping?
Yes, NØLSON ships worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.
How should I care for my NØLSON garments?
To maintain the quality of our premium fabrics, we recommend washing at 30°C, avoiding the tumble dryer, and ironing while the fabric is still slightly damp.